Quick facts

Founded: 2009

No of employees: 180+

Offices: Sofia

Memberships: Bulgarian Outsourcing Association, German Outsourcing Association, Global Sourcing Association (UK)

Contact

CXG

Sofia, 1324, 25 Prof. Dr. Petar Dertliev Blvd., Business Center Labyrinth, fl. 4

Mrs. Assia Pavlova
Email: pavlova@cx-g.com
Tel +359 2 8 100 176/ +359 887 848 720
Web: https://cx-g.com/

Follow & Connect

CXG is a fast-growing EU-based BPO provider with a proven track record in industries including: Electronic Invoicing, Financial Services, Telecommunications, IT and Data Services.

We are committed to providing an exemplary service and we believe outsourcing is driven by quality, not cost. We know one size doesn’t fit all. Our integrated BPO model can be tailored to make a difference to any business process and unit.

We believe we bring the best of outsourcing and a standard business model and help our clients optimize costs and streamline their process. We offer recruitment and HR management, facilities, set up and maintenance and IT equipment and support.

If you want to outsource some of your operations but you are wary of giving up visibility and control or want to make sure that the staff have sufficient knowledge and understanding of your business, the answer is our integrated solution.

Meanwhile, we let our partners manage their own business by helping them recruit the right people for key positions in each department. They manage the daily workflow, set the KPI’s, do performance reviews and identify training needs.

Our multidisciplinary team and experience in different areas enable us to offer the best solution to our diverse client base.

Specialisation

All-inclusive HR Administration,

Customer Support,

Data Capture and Data Entry,

NPS,

Data Cleansing,

Credit Control and Management

Languages

Contact languages: English, Bulgarian

Delivery languages: English, German, French, Spanish, Italian, Portuguese, Polish, Czech, Hungarian, Dutch, Greek, Romanian, Bulgarian, Russian, Serbian

Industry focus

Finance/Banking

References

See references and work examples here: https://cx-g.com/

Impressions

Publications

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©2019 Deutscher Outsourcing Verband e.V. Alle Rechte vorbehalten. / All rights reserved. Imprint

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